MBOC Frequently Asked Questions
What about the internet? Can’t I get a monument online?
We all love the internet and use it everyday, Online shopping is a modern convenience and becomes a bigger part of all of our lives with each passing day. But some products just don’t lend themselves to online retail, and monuments are chief among them. While the lack of personalization and artistry are obvious, the biggest issues are practical ones. The sheer size of most memorials requires special equipment and expertise to handle. Who is willing to accept receipt, and thus responsibility for this item. What about cemetery requirements? Does the online retailer take these into account? Who services the monument and adds necessary lettering in the future? Where do you go to if there is a problem? The ugly truth is that online retailers have one goal. Get that monument on a pallet and out the door. Whatever happens to it after that is not their problem.
But the biggest reason? There are no better prices to be found than what your local memorialist can offer. We all have the same overlapping supply chains so the costs of the stone itself varies little. When you throw in the additional cost of shipping and handling plus another fee to someone on the other end to receive it and then install it, a monument purchased online can end up costing twice as much one bought locally.
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